e-Government is about using the tools and systems made possible by Information and Communication Technologies (ICTs) to provide better public services to citizens and businesses. Effective e-Government also involves rethinking organizations and processes, and changing behavior so that public services are delivered more efficiently to the people who need to use them. Implemented well, e-Government enables all citizens, enterprises and organizations to carry out their business with government more easily, more quickly and at lower cost. Governments across the world are recognizing the importance of these solutions when it comes to reducing bureaucracy and corruption
Cividas is a powerful open-source solutions platform that allows national, regional and local governments to effectively implement their internal processes and streamline their interaction with citizens, physically, over the web or through channels such as mobile phones or call centers.
- Simplifies the design and implementation of the internal processes related to public services.
- Empowers citizens to interact with these services over the Internet.
- Offers flexibility both in the design and the execution of these processes.
- Increases acceptance from staff by making their work easier and putting them in control.
- Has been verticalised in order to respond to specific needs such as those of municipalities.
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